firmware update microtek scanmaker X6 was: poor poor support from Microtek

From: Joachim Heidemeier (joheid@ttiger.in-berlin.de)
Date: Sun Jul 16 2000 - 11:15:18 PDT

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    On Fri, 19 May 2000, Harald Finster wrote:

    > Harald Finster wrote:
    > >
    >
    > >
    > > The same problems occur with Microtek X6 (I reported about quite recently).
    > > Currently I try to get the latest firmware-release ( > 1.6 ) from Microtek,
    > > because the problems mentioned seem to be solved with V1.6 (and higher)
    >
    > Hi,
    >
    > I contacted Microtek (Germany and NL as well) in order to get a firmware
    > update which would (hopefully) solve the problems reported.
    > Unfortunately Microtek does not seem to be willing to help.
    >
    > I have been asking for a FIRMWARE update.
    > Microtek's answer was:
    >
    > > The SANE driver is never provided by Microtek. Microtek does not support
    > > Linux.
    >
    > My reply:
    > > I am NOT asking for driver support, but for an update of firmware
    > > which is obviously buggy. (V1.3 -> V1.6 or higher)
    >
    > Microtek's reply:
    > > We do not own driver SANE, we can not give you an update. Any updates can be
    > > found at:
    > > http://www.mostang.com/sane/ Can be found with any search engine.
    >
    > WOW, at least, they know where SANE can be found.
    >
    > My reply:
    > > I am aware of this.
    > > What I am looking for is the latest Version of the Firmware,
    > > ^^^^^^^^
    > > which is part of the scanner (residing in the scanner - EPROM)
    > > My EPROM is labelled with V1.3 and the driver software indicates this too.
    > > I know, that the system will work correctly with V1.6.
    > >
    > > So, again, I am NOT talking about DRIVER-SOFTWARE!
    >
    >
    > Microtek's reply:
    > NONE
    new developments or informations with regard to this problem?
    I have the same problems with my scanmaker X6 Firmware Version 1.3

     --
    joachim heidemeier (joheid@ttiger.in-berlin.de)

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