HEEEELP!!!!!!!!!!!

Luca Del Signore (lucadels@tin.it)
Thu, 22 Apr 1999 15:35:48 +0000

Luca Del Signore wrote:
>
> Luca Del Signore wrote:
> >
> > Luca Del Signore wrote:
> > >
> > > Tech wrote:
> > > >
> > > > Dear Sir:
> > > >
> > > > Please confirm for us that are you using a 25-pin or 50-pin pass-through
> > > > SCSI terminator because as we known of that 25-pin pass-through SCSI
> > > > terminator is very rare and mostly for very old SCSI device. The most
> > > > common pass-though SCSI terminator is 50-pin Centronics connector.
> > > >
> > > > Are you still using the original cable that comes with the scanner? If so,
> > > > the cable's 25-pin connector shoud connect to your A1505 SCSI card and the
> > > > 50-pin centronics connector should connect to the back of the scanner. If
> > > > the scanner is connected this way, the pass-through SCSI terminator should
> > > > also be 50-pin Centronics connector and connect between the Cable and the
> > > > connector on the back of the scanner.
> > > >
> > > > Scanner<-->"Pass-through terminator"<-->Cable<-->"SCSI card"
> > > >
> > > > If the SCSI termination has no effect on your problem, but the scanner is
> > > > able to work on the SAME computer under Windows 98 (note, on the same
> > > > computer, not on a different computer with same SCSI card), then most likely
> > > > the problem is from the Linux driver. And if that's the case, there is not
> > > > much we could do about it. However, bellow is a web site address that was
> > > > supplied by one of our customer whom also using our scanner under Linux. It
> > > > might be worth for you to give a try to get more information and trouble
> > > > shooting for the scanner's Linux driver. If the driver on this page could
> > > > solve your problem, please also let us know so we could refer other Linux
> > > > users to this web page in the future.
> > > >
> > > > http://www4.infi.net/~cpinkham/sane/sane-artec-doc.html
> > > >
> > > > We are sorry about our handicap on Linux, but if you have any more question
> > > > that we could help with, please let us know.
> > > >
> > > > Have A Good Day!!!
> > > >
> > > > Technical Support
> > >
> > > Well.. i have just tried to put a pass-through 50 pin external
> > > terminator between the cable and the scanner and it just doesnt
> > > work...and if it's not enough, I dont know how to open the web site you
> > > told me about because i dont know how to type the character "tilde" on
> > > my browser. please help, this scanner is the only reason i keep my win98
> > > partition on my hard drive...
> > > > ARTEC, USA
> >
> > Well mr Pinkham... thats my situation with my at3 scanner and linux. Im
> > also a newbie and even if i finally checked your backends page i nearly
> > didnt understand a single thing..please help me i was about to surrender
> > when i saw on the SANE site that you are using successfully the same
> > scanner under linux!!!

Well as you can see i sent this mail nearly everywhere and NONE has
still helped me... please im desperate i want to use my at3 on linux!!!
I know it works (Mr. Ppinkham has the same scanner working on linux but
didnt answer me!!!)
> > > >
> > > > At 02:37 PM 4/17/99 +0000, you wrote:
> > > > >Tech wrote:
> > > > >>
> > > > >> Dear Sir:
> > > > >>
> > > > >> For a SCSI system to work properly, it needs to be terminated on the both
> > > > >> end of the SCSI chain. For example:
> > > > >>
> > > > >> If you only have external SCSI devices:
> > > > >>
> > > > >> external external external
> > > > >> SCSI card<--->SCSI device<--->SCSI device<--->SCSI device
> > > > >> (terminated) (terminated)
> > > > >>
> > > > >> or if you only have internal SCSI devices:
> > > > >>
> > > > >> internal internal internal
> > > > >> SCSI device<--->SCSI device<--->SCSI device<--->SCSI card
> > > > >> (terminated) (terminated)
> > > > >>
> > > > >> or if you have both external and internal SCSI device:
> > > > >>
> > > > >> internal internal external external
> > > > >> SCSI device<--->SCSI device<--->SCSI card<--->SCSI device<--->SCSI device
> > > > >> (terminated) (terminated)
> > > > >>
> > > > >> The internal passive pass-through terminator in the AT3 scanner might not be
> > > > >> strong enough when using with third party high-efficiency SCSI card. In
> > > > >> your case, the Linux SCSI card driver you are using might be more efficient
> > > > >> then the Windows 98 driver, or the Linux driver somehow is missing some
> > > > >> transmit/error checking steps. By adding an external pass-through
> > > > >> terminator on the back of AT3 scanner will make the data transmit more
> > > > stable.
> > > > >
> > > > >Well... I did it earlier today...i bought an external 25 pin
> > > > >pass-through scsi terminator and put it on the back of my at3 and
> > > > >...well nothing changed!!!!! My linux still freezes. So i spent exactly
> > > > >72000 lire for this f...g try and now what can I do??? Should I give up
> > > > >using my scanner under linux? But why? I want to stress out that the
> > > > >author of the software SANE tells it works fine with the artec scanners
> > > > >and that he's using the same at3 successfully under
> > > > >linux...unfortunately he doesnt release any mail so i dont know how to
> > > > >do...please help mme
> > > > >>
> > > > >> For more information about SCSI, you can check the following web site:
> > > > >> http://www.scsi.org
> > > > >>
> > > > >> If you have any more question, please let us know.
> > > > >>
> > > > >> Have A Good Day!!!
> > > > >>
> > > > >> Technical Support
> > > > >> ARTEC, USA
> > > > >>
> > > > >> At 06:44 AM 4/16/99 +0000, you wrote:
> > > > >> >Tech wrote:
> > > > >> >>
> > > > >> >> Dear Sir:
> > > > >> >>
> > > > >> >> Have you try to add a pass-through external terminator on the back of the
> > > > >> >> AT3 scanner? This is one of most common cause of scanner locks-up when
> > > > >> >> using with third party SCSI interface card. Please give a try.
> > > > >> >>
> > > > >> >> If you have any more question, please let us know.
> > > > >> >
> > > > >> >Ehm...what do you mean?? I am not an scsi expert...and why should i add
> > > > >> >an "external terminator" on the back of the scanner if its working
> > > > >> >perfectly under the win98 partition?
> > > > >> >And what is an external terminator?
> > > > >> >>
> > > > >> >> Have A Good Day!!!
> > > > >> >>
> > > > >> >> Technical Support
> > > > >> >> ARTEC, USA
> > > > >> >>
> > > > >> >> At 02:44 PM 4/15/99 +0000, you wrote:
> > > > >> >> >Dear sirs,
> > > > >> >> >I am writing to you because I am having a lot of trouble trying to use my
> > > > >> >> scanner artec at3 on my linux partition on my PC.
> > > > >> >> >I know that you dont support linux officially but i think you can help me
> > > > >> >> using that scanner with it.
> > > > >> >> >In fact i recently bought an ava-1505 scsi adapter (which is Linux
> > > > >> >> compatible) in order to make my at3 work with linux using the software
> > > > SANE
> > > > >> >> (http://www.mostang.com/sane) which the producer says it is proven to work
> > > > >> >> with the at3. Well, unfortunately after i installed the new scsi
> > > > adapter my
> > > > >> >> linux red hat 5.2 sees it perfectly (i include the dmesg at the end of
> > > > this
> > > > >> >> text). But while my scanner work perfectly under win98 even with the new
> > > > >> >> adapter, it doesn't with linux: using SANE, or the scanning software
> > > > within
> > > > >> >> my StarOffice 5 , my At3 begins calibrating (i can hear the noise) but
> > > > then,
> > > > >> >> instead of beginning the scan everything freezes and i have to reboot
> > > > (very
> > > > >> >> very unusual with linux). I dont think it's a problem of terminating
> > > > my scsi
> > > > >> >> adapter because my owner manual says the terminations are enabled by
> > > > default
> > > > >> >> and I don't have any other scsi device on my PC.
> > > > >> >> >Any help????
> > > > >> >> >
> > > > >> >> >Luca Del Signore
> > > > >> >> >Viale Manlio Gelsomini, 26
> > > > >> >> >Rome, Italy 00153
> > > > >> >> >
> > > > >> >> >Linux version 2.2.2 (root@localhost.localdomain) (gcc version 2.7.2.3) #2
> > > > >> >> SMP lun apr 12 15:51:04 CEST 1999
> > > > >> >> >mapped APIC to ffffe000 (00257000)
> > > > >> >> >mapped IOAPIC to ffffd000 (00258000)
> > > > >> >> >Detected 200455871 Hz processor.
> > > > >> >> >Console: colour VGA+ 80x25
> > > > >> >> >Calibrating delay loop... 399.77 BogoMIPS
> > > > >> >> >Memory: 127996k/131072k available (1040k kernel code, 420k reserved,
> > > > 1568k
> > > > >> >> data, 48k init)
> > > > >> >> >Checking 386/387 coupling... OK, FPU using exception 16 error reporting.
> > > > >> >> >Checking 'hlt' instruction... OK.
> > > > >> >> >Intel Pentium with F0 0F bug - workaround enabled.
> > > > >> >> >POSIX conformance testing by UNIFIX
> > > > >> >> >per-CPU timeslice cutoff: 1.56 usecs.
> > > > >> >> >CPU0: Intel Pentium MMX stepping 03
> > > > >> >> >SMP motherboard not detected. Using dummy APIC emulation.
> > > > >> >> >PCI: PCI BIOS revision 2.10 entry at 0xf04b0
> > > > >> >> >PCI: Using configuration type 1
> > > > >> >> >PCI: Probing PCI hardware
> > > > >> >> >Linux NET4.0 for Linux 2.2
> > > > >> >> >Based upon Swansea University Computer Society NET3.039
> > > > >> >> >NET4: Unix domain sockets 1.0 for Linux NET4.0.
> > > > >> >> >NET4: Linux TCP/IP 1.0 for NET4.0
> > > > >> >> >IP Protocols: ICMP, UDP, TCP
> > > > >> >> >Starting kswapd v 1.5
> > > > >> >> >parport0: PC-style at 0x378 [SPP,ECP,ECPEPP,ECPPS2]
> > > > >> >> >parport0: detected irq 7; use procfs to enable interrupt-driven
> > > > operation.
> > > > >> >> >parport0: Printer, EPSON Stylus COLOR 600
> > > > >> >> >Detected PS/2 Mouse Port.
> > > > >> >> >Serial driver version 4.27 with no serial options enabled
> > > > >> >> >ttyS00 at 0x03f8 (irq = 4) is a 16550A
> > > > >> >> >ttyS01 at 0x02f8 (irq = 3) is a 16550A
> > > > >> >> >pty: 256 Unix98 ptys configured
> > > > >> >> >lp0: using parport0 (polling).
> > > > >> >> >apm: BIOS version 1.2 Flags 0x03 (Driver version 1.9)
> > > > >> >> >Real Time Clock Driver v1.09
> > > > >> >> >PIIX3: IDE controller on PCI bus 00 dev 39
> > > > >> >> >PIIX3: not 100% native mode: will probe irqs later
> > > > >> >> > ide0: BM-DMA at 0xe800-0xe807, BIOS settings: hda:pio, hdb:pio
> > > > >> >> > ide1: BM-DMA at 0xe808-0xe80f, BIOS settings: hdc:pio, hdd:pio
> > > > >> >> >hda: QUANTUM FIREBALL EL5.1A, ATA DISK drive
> > > > >> >> >hdc: CDA106801ISE, ATAPI CDROM drive
> > > > >> >> >ide0 at 0x1f0-0x1f7,0x3f6 on irq 14
> > > > >> >> >ide1 at 0x170-0x177,0x376 on irq 15
> > > > >> >> >hda: QUANTUM FIREBALL EL5.1A, 4892MB w/418kB Cache, CHS=623/255/63,
> > > > (U)DMA
> > > > >> >> >hdc: ATAPI 10X CD-ROM drive, 120kB Cache
> > > > >> >> >Uniform CDROM driver Revision: 2.52
> > > > >> >> >Floppy drive(s): fd0 is 1.44M
> > > > >> >> >FDC 0 is a post-1991 82077
> > > > >> >> >aha152x: processing commandline: ok
> > > > >> >> >aha152x: BIOS test: passed, detected 1 controller(s)
> > > > >> >> >aha152x0: vital data: PORTBASE=0x340, IRQ=11, SCSI ID=7,
> > > > reconnect=enabled,
> > > > >> >> parity=enabled, synchronous=disabled, delay=100, extended
> > > > >> translation=disabled
> > > > >> >> >aha152x: trying software interrupt, ok.
> > > > >> >> >scsi0 : Adaptec 152x SCSI driver; $Revision: 1.7 $
> > > > >> >> >scsi : 1 host.
> > > > >> >> > Vendor: ULTIMA Model: AT3 Rev: 1.90
> > > > >> >> > Type: Scanner ANSI SCSI revision: 02
> > > > >> >> >Detected scsi generic sga at scsi0, channel 0, id 6, lun 0
> > > > >> >> >scsi : detected total.
> > > > >> >> >PPP: version 2.3.3 (demand dialling)
> > > > >> >> >TCP compression code copyright 1989 Regents of the University of
> > > > California
> > > > >> >> >PPP line discipline registered.
> > > > >> >> >Partition check:
> > > > >> >> > hda: hda1 hda2 < hda5 hda6 hda7 >
> > > > >> >> >VFS: Mounted root (ext2 filesystem) readonly.
> > > > >> >> >Freeing unused kernel memory: 48k freed
> > > > >> >> >Adding Swap: 40124k swap-space (priority -1)
> > > > >> >> >Soundblaster audio driver Copyright (C) by Hannu Savolainen 1993-1996
> > > > >> >> >SB 4.13 detected OK (220)
> > > > >> >> >YM3812 and OPL-3 driver Copyright (C) by Hannu Savolainen, Rob Hooft
> > > > >> 1993-1996
> > > > >> >> >cdrom: open failed.
> > > > >> >> >VFS: Disk change detected on device ide1(22,0)
> > > > >> >> >tty_io.c: process 269 (gpm) used obsolete /dev/cua0 - update software to
> > > > >> >> use /dev/ttyS0
> > > > >> >> >
> > > > >> >
> > > > >

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