Scanners not supported by SANE

Manufacturer and model

Xerox 4800 One Touch, also known as Xerox Onetouch 4800

Bus type

USB

Vendor ID

0x04a7

Product ID

0x03a0

Chipset

There are 4 SMD devices on the PCB:

L6219DS Motor driver

EliteMT M11B416256A 256Kx16 DRAM

a large QFP SMD with a heatsink, marked:
610800006021
0529-0601
FN8MK-000

a small QFTP SMD, marked:

61080001029 (possibly 4 zeros- very small print!)
0521MJT23
    

Comments

There is also a "Xerox One Touch 4800" which has a different product id. Looking at the picture, looks a lot like Visioneer OneTouch 9000 USB.

A USB trace is available.

Output of /proc/bus/usb/devices or sane-find-scanner -v -v or lsusb -vv

<device descriptor of 0x04a7/0x03a0 at 001:004 (Visioneer USB Scanner)>
bLength               18
bDescriptorType       1
bcdUSB                2.00
bDeviceClass          255
bDeviceSubClass       255
bDeviceProtocol       255
bMaxPacketSize0       64
idVendor              0x04A7
idProduct             0x03A0
bcdDevice             2.01
iManufacturer         1 (Visioneer)
iProduct              3 (USB Scanner)
iSerialNumber         0 ()
bNumConfigurations    1
 <configuration 0>
 bLength              9
 bDescriptorType      2
 wTotalLength         39
 bNumInterfaces       1
 bConfigurationValue  1
 iConfiguration       0 ()
 bmAttributes         192 (Self-powered)
 MaxPower             10 mA
  <interface 0>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   0
   bAlternateSetting  0
   bNumEndpoints      3
   bInterfaceClass    255
   bInterfaceSubClass 255
   bInterfaceProtocol 255
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x81 (in 0x01)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x02 (out 0x02)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 2>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x83 (in 0x03)
    bmAttributes      3 (interrupt)
    wMaxPacketSize    1
    bInterval         8 ms
    bRefresh          0
    bSynchAddress     0

<trying to find out which USB chip is used>
    checking for GT-6801 ...
    this is not a GT-6801 (bcdUSB = 0x200)
    checking for GT-6816 ...
    this is not a GT-6816 (bDeviceClass = 255, bInterfaceClass = 255)
    checking for GT-8911 ...
    this is not a GT-8911 (check 1, bDeviceClass = 255, bInterfaceClass = 255)
    checking for MA-1017 ...
    this is not a MA-1017 (bDeviceClass = 255, bInterfaceClass = 255)
    checking for MA-1015 ...
    this is not a MA-1015 (bcdUSB = 0x200)
    checking for MA-1509 ...
    this is not a MA-1509 (bcdUSB = 0x200)
    checking for LM983[1,2,3] ...
    this is not a LM983x (bcdUSB = 0x200)
    checking for GL646 ...
    this is not a GL646 (bDeviceClass = 255, bInterfaceClass = 255)
    checking for GL646_HP ...
    this is not a GL646_HP (bcdUSB = 0x200)
    checking for GL660+GL646 ...
    this is not a GL660+GL646 (bDeviceClass = 255, bInterfaceClass = 255)
    checking for GL841 ...
    this is not a GL841 (reg 0x38 != 0x15)
    checking for ICM532B ...
    this is not a ICM532B (check 2, bcdUSB = 0x200)
    checking for PV8630/LM9830 ...
    this is not a PV8630/LM9830 (bDeviceClass = 255)
    checking for M011 ...
    this is not a M011 (bcdUSB = 0x200)
    checking for RTS8822L-01H ...
    this is not a RTS8822L-01H (bDeviceClass = 255)
    checking for rts8858c ...
    this is not a rts8858c (bDeviceClass = 255)
    checking for SQ113 ...
    this is not a SQ113 (bDeviceClass = 255)
<Couldn't determine the type of the USB chip>

found USB scanner (vendor=0x04a7 [Visioneer], product=0x03a0 [USB Scanner]) at libusb:001:004

T:  Bus=01 Lev=01 Prnt=01 Port=02 Cnt=01 Dev#=  4 Spd=480 MxCh= 0
D:  Ver= 2.00 Cls=ff(vend.) Sub=ff Prot=ff MxPS=64 #Cfgs=  1
P:  Vendor=04a7 ProdID=03a0 Rev= 2.01
S:  Manufacturer=Visioneer
S:  Product=USB Scanner
C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr= 10mA
I:  If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
E:  Ad=81(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E:  Ad=02(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E:  Ad=83(I) Atr=03(Int.) MxPS=   1 Ivl=16ms
    

Want to add or correct information?

If anything is wrong or missing on this page please file a bug report or use the the form for adding an unsupported device.

If you own an unsupported scanner, please send as much information as possible. Especially the output of sane-find-scanner -v -v and/or cat /proc/scsi/scsi (for SCSI scanners) or cat /proc/bus/usb/devices (for USB scanners) can help. If you dare to open the scanner, have a look at the text that's printed on the chips. That may help to identify the chipset. If you know that the scanner is similar to another one (e.g. supported by the same Windows driver), please also mention this fact.

Information for Manufacturers

Are you a manufacturer or vendor of scanners and one of your scanners is not supported by SANE yet? In this case please have a look at our information for manufacturers.


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