Scanners not supported by SANE

Manufacturer and model

Syscan TravelScan 460/464
Ambir Visigo A4

Bus type

USB

Vendor ID

0x0a82

Product ID

0x4600

Chipset

LM9832

Comments

Both scanners have the same ids. Some more details can be found in the sane-devel archive.

As these scanners use a LM9832 chipset, they might be supported by the Plustek backend in future. Patches are welcome.

Output of /proc/bus/usb/devices or sane-find-scanner -v -v or lsusb -vv

Ambir Visigio A4:
<device descriptor of 0x0a82/0x4600 at 003:002-0a82-4600-00-00 (SYSCAN TravelScan 460)>
bLength               18
bDescriptorType       1
bcdUSB                1.00
bDeviceClass          0
bDeviceSubClass       0
bDeviceProtocol       0
bMaxPacketSize0       8
idVendor              0x0A82
idProduct             0x4600
bcdDevice             1.00
iManufacturer         64 (SYSCAN)
iProduct              79 (TravelScan 460)
iSerialNumber         0 ()
bNumConfigurations    1
 <configuration 0>
 bLength              9
 bDescriptorType      2
 wTotalLength         39
 bNumInterfaces       1
 bConfigurationValue  1
 iConfiguration       0 ()
 bmAttributes         160 (Remote Wakeup)
 MaxPower             500 mA
  <interface 0>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   0
   bAlternateSetting  0
   bNumEndpoints      3
   bInterfaceClass    255
   bInterfaceSubClass 0
   bInterfaceProtocol 255
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x81 (in 0x01)
    bmAttributes      3 (interrupt)
    wMaxPacketSize    1
    bInterval         16 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x82 (in 0x02)
    bmAttributes      2 (bulk)
    wMaxPacketSize    64
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 2>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x03 (out 0x03)
    bmAttributes      2 (bulk)
    wMaxPacketSize    64
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0

<trying to find out which USB chip is used>
    checking for GT-6801 ...
    this is not a GT-6801 (bDeviceClass = 0)
    checking for GT-6816 ...
    this is not a GT-6816 (bcdUSB = 0x100)
    checking for MA-1017 ...
    this is not a MA-1017 (bDeviceClass = 0, bInterfaceClass = 255)
    checking for MA-1015 ...
    this is not a MA-1015 (bDeviceClass = 0)
    checking for MA-1509 ...
    this is not a MA-1509 (bDeviceClass = 0)
    checking for LM983[1,2,3] ...
<This USB chip looks like a LM9832/3>

found USB scanner (vendor=0x0a82 [SYSCAN], product=0x4600 [TravelScan 460], chip=LM9832/3) at libusb:003:002-0a82-4600-00-00

    

Want to add or correct information?

If anything is wrong or missing on this page please file a bug report or use the the form for adding an unsupported device.

If you own an unsupported scanner, please send as much information as possible. Especially the output of sane-find-scanner -v -v and/or cat /proc/scsi/scsi (for SCSI scanners) or cat /proc/bus/usb/devices (for USB scanners) can help. If you dare to open the scanner, have a look at the text that's printed on the chips. That may help to identify the chipset. If you know that the scanner is similar to another one (e.g. supported by the same Windows driver), please also mention this fact.

Information for Manufacturers

Are you a manufacturer or vendor of scanners and one of your scanners is not supported by SANE yet? In this case please have a look at our information for manufacturers.

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