Scanners not supported by SANE

Manufacturer and model

Plustek OpticSlim 550

Bus type

USB

Vendor ID

0x07b3

Product ID

0x0c33

Chipset

Genesys GL843

Comments

It is an A5 scanner.

Output of /proc/bus/usb/devices or sane-find-scanner -v -v or lsusb -vv

<device descriptor of 0x07b3/0x0c33 at 001:012 (PLUSTEK INC USB2.0 SCANNER)>
bLength               18
bDescriptorType       1
bcdUSB                2.00
bDeviceClass          255
bDeviceSubClass       255
bDeviceProtocol       255
bMaxPacketSize0       64
idVendor              0x07B3
idProduct             0x0C33
bcdDevice             5.00
iManufacturer         10 (PLUSTEK INC)
iProduct              11 (USB2.0 SCANNER)
iSerialNumber         12 (1)
bNumConfigurations    1
 <configuration 0>
 bLength              9
 bDescriptorType      2
 wTotalLength         39
 bNumInterfaces       1
 bConfigurationValue  1
 iConfiguration       0 ()
 bmAttributes         192 (Self-powered)
 MaxPower             10 mA
  <interface 0>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   0
   bAlternateSetting  0
   bNumEndpoints      3
   bInterfaceClass    255
   bInterfaceSubClass 255
   bInterfaceProtocol 255
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x81 (in 0x01)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x02 (out 0x02)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 2>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x83 (in 0x03)
    bmAttributes      3 (interrupt)
    wMaxPacketSize    1
    bInterval         8 ms
    bRefresh          0
    bSynchAddress     0

<trying to find out which USB chip is used>
    checking for LM983[1,2,3] ...
    this is not a LM983x (bcdUSB = 0x200)
    checking for GT-6801 ...
    this is not a GT-6801 (bcdUSB = 0x200)
    checking for GT-6816 ...
    this is not a GT-6816 (bDeviceClass = 255, bInterfaceClass = 255)
    checking for GLxxx ...
    this is not a GL646 (bDeviceClass = 255, bInterfaceClass = 255)
<This USB chip looks like a GL843 (result from sane-backends 1.0.32.130-3b47)>

found USB scanner (vendor=0x07b3 [PLUSTEK INC], product=0x0c33 [USB2.0 SCANNER], chip=GL843) at libusb:001:012

    

Want to add or correct information?

If anything is wrong or missing on this page please file a bug report or use the the form for adding an unsupported device.

If you own an unsupported scanner, please send as much information as possible. Especially the output of sane-find-scanner -v -v and/or cat /proc/scsi/scsi (for SCSI scanners) or cat /proc/bus/usb/devices (for USB scanners) can help. If you dare to open the scanner, have a look at the text that's printed on the chips. That may help to identify the chipset. If you know that the scanner is similar to another one (e.g. supported by the same Windows driver), please also mention this fact.

Information for Manufacturers

Are you a manufacturer or vendor of scanners and one of your scanners is not supported by SANE yet? In this case please have a look at our information for manufacturers.

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