Scanners not supported by SANE

Manufacturer and model

Canon Multipass 390

Bus type

USB

Vendor ID

0x04a9

Product ID

0x263e

Chipset

Comments

Output of /proc/bus/usb/devices or sane-find-scanner -v -v or lsusb -vv

<device descriptor of 0x04a9/0x263e at 003:008>
bLength               18
bDescriptorType       1
bcdUSB                2.00
bDeviceClass          0
bDeviceSubClass       0
bDeviceProtocol       0
bMaxPacketSize0       64
idVendor              0x04A9
idProduct             0x263E
bcdDevice             9.04
iManufacturer         1 ((null))
iProduct              2 ((null))
iSerialNumber         3 ((null))
bNumConfigurations    1
 <configuration 0>
 bLength              9
 bDescriptorType      2
 wTotalLength         108
 bNumInterfaces       4
 bConfigurationValue  1
 iConfiguration       0 ()
 bmAttributes         192 (Self-powered)
 MaxPower             2 mA
  <interface 0>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   0
   bAlternateSetting  0
   bNumEndpoints      2
   bInterfaceClass    7
   bInterfaceSubClass 1
   bInterfaceProtocol 2
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x01 (out 0x01)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x81 (in 0x01)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
  <interface 1>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   1
   bAlternateSetting  0
   bNumEndpoints      3
   bInterfaceClass    255
   bInterfaceSubClass 0
   bInterfaceProtocol 255
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x02 (out 0x02)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x82 (in 0x02)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 2>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x83 (in 0x03)
    bmAttributes      3 (interrupt)
    wMaxPacketSize    64
    bInterval         11 ms
    bRefresh          0
    bSynchAddress     0
  <interface 2>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   2
   bAlternateSetting  0
   bNumEndpoints      2
   bInterfaceClass    8
   bInterfaceSubClass 6
   bInterfaceProtocol 80
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x84 (in 0x04)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x04 (out 0x04)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
  <interface 3>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   3
   bAlternateSetting  0
   bNumEndpoints      2
   bInterfaceClass    255
   bInterfaceSubClass 0
   bInterfaceProtocol 255
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x05 (out 0x05)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x85 (in 0x05)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0

<trying to find out which USB chip is used>
    checking for GT-6801 ...
    this is not a GT-6801 (bDeviceClass = 0)
    checking for GT-6816 ...
    this is not a GT-6816 (bDeviceClass = 0, bInterfaceClass = 7)
    checking for GT-8911 ...
    this is not a GT-8911 (check 1, bDeviceClass = 0, bInterfaceClass = 7)
    checking for MA-1017 ...
    this is not a MA-1017 (bDeviceClass = 0, bInterfaceClass = 7)
    checking for MA-1015 ...
    this is not a MA-1015 (bDeviceClass = 0)
    checking for MA-1509 ...
    this is not a MA-1509 (bDeviceClass = 0)
    checking for LM983[1,2,3] ...
    this is not a LM983x (bDeviceClass = 0, bInterfaceClass = 7)
    checking for GL646 ...
    this is not a GL646 (bDeviceClass = 0, bInterfaceClass = 7)
    checking for GL646_HP ...
    this is not a GL646_HP (bDeviceClass = 0, bInterfaceClass = 7)
    checking for GL660+GL646 ...
    this is not a GL660+GL646 (bDeviceClass = 0, bInterfaceClass = 7)
    checking for GL841 ...
    this is not a GL841 (bDeviceClass = 0, bInterfaceClass = 7)
    checking for ICM532B ...
    this is not a ICM532B (check 1, bDeviceClass = 0, bInterfaceClass = 7)
    checking for PV8630/LM9830 ...
    this is not a PV8630/LM9830 (bcdUSB = 0x200)
    checking for M011 ...
    this is not a M011 (bDeviceClass = 0)
    checking for RTS8822L-01H ...
    this is not a RTS8822L-01H (bNumEndpoints = 2)
    checking for rts8858c ...
    this is not a rts8858c (bcdUSB = 0x200)
    checking for SQ113 ...
    this is not a SQ113 (bInterfaceClass = 7)
<Couldn't determine the type of the USB chip>

found USB scanner (vendor=0x04a9, product=0x263e) at libusb:003:008

T:  Bus=03 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#=  8 Spd=480 MxCh= 0
D:  Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=04a9 ProdID=263e Rev= 9.04
S:  Manufacturer=Canon Inc.
S:  Product=MP390 Series
S:  SerialNumber=7021C7
C:* #Ifs= 4 Cfg#= 1 Atr=c0 MxPwr=  2mA
I:  If#= 0 Alt= 0 #EPs= 2 Cls=07(print) Sub=01 Prot=02 Driver=usblp
E:  Ad=01(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E:  Ad=81(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:  If#= 1 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=ff Driver=(none)
E:  Ad=02(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E:  Ad=82(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E:  Ad=83(I) Atr=03(Int.) MxPS=  64 Ivl=128ms
I:  If#= 2 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=usb-storage
E:  Ad=84(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E:  Ad=04(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:  If#= 3 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=00 Prot=ff Driver=(none)
E:  Ad=05(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E:  Ad=85(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
    

Want to add or correct information?

If anything is wrong or missing on this page please file a bug report or use the the form for adding an unsupported device.

If you own an unsupported scanner, please send as much information as possible. Especially the output of sane-find-scanner -v -v and/or cat /proc/scsi/scsi (for SCSI scanners) or cat /proc/bus/usb/devices (for USB scanners) can help. If you dare to open the scanner, have a look at the text that's printed on the chips. That may help to identify the chipset. If you know that the scanner is similar to another one (e.g. supported by the same Windows driver), please also mention this fact.

Information for Manufacturers

Are you a manufacturer or vendor of scanners and one of your scanners is not supported by SANE yet? In this case please have a look at our information for manufacturers.

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