Re: HP PhotoSmart S20 USB / Filmscanner

From: David Mosberger-Tang (David.Mosberger@acm.org)
Date: Sat Mar 31 2001 - 19:51:16 PST

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    >>>>> On Fri, 30 Mar 2001 17:13:00 +0200 (METDST), Ulrich Deiters <ukd@xenon.pc.Uni-Koeln.DE> said:

      Ulrich> HP developing UNIX/Linux software? That would be a marvel
      Ulrich> indeed.

    No, it's actually fairly commonplace these days. I can speak to this
    issue as I'm an HP employee and have been working on Linux/Open Source
    exclusively for the last ~3 years. Unfortunately, the amount of Linux
    support is still quite variable but, as some of you noticed, good
    things have started to happen: the DeskJet division released drivers
    just recently. This is a big milestone because it's the first time an
    HP consumer product division is explicitly acknowledging and
    supporting Linux (and thereby most UNIX variants). More of this
    undoubtedly will follow. Unfortunately, the ScanJet side of the
    business (and in particular PhotoSmart), is not quite so far along
    yet. Of course, this issue is dear to my heart and we are working on
    addressing it; the recent hiring of Bruce Perens will help accelerate
    the process, but even so it won't happen overnight. In the meantime,
    the best thing you could do is to remind the HP divisions that Linux
    support for their scanners is important to you, their customer. If
    you do so in a firm but friendly manner and they keep hearing the
    same/similar story, good things will come out of it.

    Thanks,

            --david

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