HEEEELP!!!!!!!!!!!

Luca Del Signore (lucadels@tin.it)
Sat, 24 Apr 1999 15:12:25 +0000

Luca Del Signore wrote:
>
> Luca Del Signore wrote:
> >
> > Luca Del Signore wrote:
> > >
> > > Luca Del Signore wrote:
> > > >
> > > > Luca Del Signore wrote:
> > > > >
> > > > > Luca Del Signore wrote:
> > > > > >
> > > > > > Tech wrote:
> > > > > > >
> > > > > > > Dear Sir:
> > > > > > >
> > > > > > > Please confirm for us that are you using a 25-pin or 50-pin pass-through
> > > > > > > SCSI terminator because as we known of that 25-pin pass-through SCSI
> > > > > > > terminator is very rare and mostly for very old SCSI device. The most
> > > > > > > common pass-though SCSI terminator is 50-pin Centronics connector.
> > > > > > >
> > > > > > > Are you still using the original cable that comes with the scanner? If so,
> > > > > > > the cable's 25-pin connector shoud connect to your A1505 SCSI card and the
> > > > > > > 50-pin centronics connector should connect to the back of the scanner. If
> > > > > > > the scanner is connected this way, the pass-through SCSI terminator should
> > > > > > > also be 50-pin Centronics connector and connect between the Cable and the
> > > > > > > connector on the back of the scanner.
> > > > > > >
> > > > > > > Scanner<-->"Pass-through terminator"<-->Cable<-->"SCSI card"
> > > > > > >
> > > > > > > If the SCSI termination has no effect on your problem, but the scanner is
> > > > > > > able to work on the SAME computer under Windows 98 (note, on the same
> > > > > > > computer, not on a different computer with same SCSI card), then most likely
> > > > > > > the problem is from the Linux driver. And if that's the case, there is not
> > > > > > > much we could do about it. However, bellow is a web site address that was
> > > > > > > supplied by one of our customer whom also using our scanner under Linux. It
> > > > > > > might be worth for you to give a try to get more information and trouble
> > > > > > > shooting for the scanner's Linux driver. If the driver on this page could
> > > > > > > solve your problem, please also let us know so we could refer other Linux
> > > > > > > users to this web page in the future.
> > > > > > >
> > > > > > > http://www4.infi.net/~cpinkham/sane/sane-artec-doc.html
> > > > > > >
> > > > > > > We are sorry about our handicap on Linux, but if you have any more question
> > > > > > > that we could help with, please let us know.
> > > > > > >
> > > > > > > Have A Good Day!!!
> > > > > > >
> > > > > > > Technical Support
> > > > > >
> > > > > > Well.. i have just tried to put a pass-through 50 pin external
> > > > > > terminator between the cable and the scanner and it just doesnt
> > > > > > work...and if it's not enough, I dont know how to open the web site you
> > > > > > told me about because i dont know how to type the character "tilde" on
> > > > > > my browser. please help, this scanner is the only reason i keep my win98
> > > > > > partition on my hard drive...
> > > > > > > ARTEC, USA
> > > > >
> > > > > Well mr Pinkham... thats my situation with my at3 scanner and linux. Im
> > > > > also a newbie and even if i finally checked your backends page i nearly
> > > > > didnt understand a single thing..please help me i was about to surrender
> > > > > when i saw on the SANE site that you are using successfully the same
> > > > > scanner under linux!!!
> > >
> > > Well mr pinkham didnt answer me at all!! and i still dont know what to
> > > do...please help me this f..ing scanner is the only thing forcing me not
> > > to remove the f..ing win98 from my pc
> > > > > > >
> >
> > Still didn get any help............. :(((((
> >
>
> i am still waiting for help...maybe i dont deseve help 'cos I am a linux
> newbie??

As you can see i sent this mail everywhere in desperate search of
help...I hope you can give me an advice and please if you can't or don't
want to, at least please give me some web address wher to find
help...thanx in advance!!!
> > > > > > > At 02:37 PM 4/17/99 +0000, you wrote:
> > > > > > > >Tech wrote:
> > > > > > > >>
> > > > > > > >> Dear Sir:
> > > > > > > >>
> > > > > > > >> For a SCSI system to work properly, it needs to be terminated on the both
> > > > > > > >> end of the SCSI chain. For example:
> > > > > > > >>
> > > > > > > >> If you only have external SCSI devices:
> > > > > > > >>
> > > > > > > >> external external external
> > > > > > > >> SCSI card<--->SCSI device<--->SCSI device<--->SCSI device
> > > > > > > >> (terminated) (terminated)
> > > > > > > >>
> > > > > > > >> or if you only have internal SCSI devices:
> > > > > > > >>
> > > > > > > >> internal internal internal
> > > > > > > >> SCSI device<--->SCSI device<--->SCSI device<--->SCSI card
> > > > > > > >> (terminated) (terminated)
> > > > > > > >>
> > > > > > > >> or if you have both external and internal SCSI device:
> > > > > > > >>
> > > > > > > >> internal internal external external
> > > > > > > >> SCSI device<--->SCSI device<--->SCSI card<--->SCSI device<--->SCSI device
> > > > > > > >> (terminated) (terminated)
> > > > > > > >>
> > > > > > > >> The internal passive pass-through terminator in the AT3 scanner might not be
> > > > > > > >> strong enough when using with third party high-efficiency SCSI card. In
> > > > > > > >> your case, the Linux SCSI card driver you are using might be more efficient
> > > > > > > >> then the Windows 98 driver, or the Linux driver somehow is missing some
> > > > > > > >> transmit/error checking steps. By adding an external pass-through
> > > > > > > >> terminator on the back of AT3 scanner will make the data transmit more
> > > > > > > stable.
> > > > > > > >
> > > > > > > >Well... I did it earlier today...i bought an external 25 pin
> > > > > > > >pass-through scsi terminator and put it on the back of my at3 and
> > > > > > > >...well nothing changed!!!!! My linux still freezes. So i spent exactly
> > > > > > > >72000 lire for this f...g try and now what can I do??? Should I give up
> > > > > > > >using my scanner under linux? But why? I want to stress out that the
> > > > > > > >author of the software SANE tells it works fine with the artec scanners
> > > > > > > >and that he's using the same at3 successfully under
> > > > > > > >linux...unfortunately he doesnt release any mail so i dont know how to
> > > > > > > >do...please help mme
> > > > > > > >>
> > > > > > > >> For more information about SCSI, you can check the following web site:
> > > > > > > >> http://www.scsi.org
> > > > > > > >>
> > > > > > > >> If you have any more question, please let us know.
> > > > > > > >>
> > > > > > > >> Have A Good Day!!!
> > > > > > > >>
> > > > > > > >> Technical Support
> > > > > > > >> ARTEC, USA
> > > > > > > >>
> > > > > > > >> At 06:44 AM 4/16/99 +0000, you wrote:
> > > > > > > >> >Tech wrote:
> > > > > > > >> >>
> > > > > > > >> >> Dear Sir:
> > > > > > > >> >>
> > > > > > > >> >> Have you try to add a pass-through external terminator on the back of the
> > > > > > > >> >> AT3 scanner? This is one of most common cause of scanner locks-up when
> > > > > > > >> >> using with third party SCSI interface card. Please give a try.
> > > > > > > >> >>
> > > > > > > >> >> If you have any more question, please let us know.
> > > > > > > >> >
> > > > > > > >> >Ehm...what do you mean?? I am not an scsi expert...and why should i add
> > > > > > > >> >an "external terminator" on the back of the scanner if its working
> > > > > > > >> >perfectly under the win98 partition?
> > > > > > > >> >And what is an external terminator?
> > > > > > > >> >>
> > > > > > > >> >> Have A Good Day!!!
> > > > > > > >> >>
> > > > > > > >> >> Technical Support
> > > > > > > >> >> ARTEC, USA
> > > > > > > >> >>
> > > > > > > >> >> At 02:44 PM 4/15/99 +0000, you wrote:
> > > > > > > >> >> >Dear sirs,
> > > > > > > >> >> >I am writing to you because I am having a lot of trouble trying to use my
> > > > > > > >> >> scanner artec at3 on my linux partition on my PC.
> > > > > > > >> >> >I know that you dont support linux officially but i think you can help me
> > > > > > > >> >> using that scanner with it.
> > > > > > > >> >> >In fact i recently bought an ava-1505 scsi adapter (which is Linux
> > > > > > > >> >> compatible) in order to make my at3 work with linux using the software
> > > > > > > SANE
> > > > > > > >> >> (http://www.mostang.com/sane) which the producer says it is proven to work
> > > > > > > >> >> with the at3. Well, unfortunately after i installed the new scsi
> > > > > > > adapter my
> > > > > > > >> >> linux red hat 5.2 sees it perfectly (i include the dmesg at the end of
> > > > > > > this
> > > > > > > >> >> text). But while my scanner work perfectly under win98 even with the new
> > > > > > > >> >> adapter, it doesn't with linux: using SANE, or the scanning software
> > > > > > > within
> > > > > > > >> >> my StarOffice 5 , my At3 begins calibrating (i can hear the noise) but
> > > > > > > then,
> > > > > > > >> >> instead of beginning the scan everything freezes and i have to reboot
> > > > > > > (very
> > > > > > > >> >> very unusual with linux). I dont think it's a problem of terminating
> > > > > > > my scsi
> > > > > > > >> >> adapter because my owner manual says the terminations are enabled by
> > > > > > > default
> > > > > > > >> >> and I don't have any other scsi device on my PC.
> > > > > > > >> >> >Any help????
> > > > > > > >> >> >
> > > > > > > >> >> >Luca Del Signore
> > > > > > > >> >> >Viale Manlio Gelsomini, 26
> > > > > > > >> >> >Rome, Italy 00153
> > > > > > > >> >> >
> > > > > > > >> >> >Linux version 2.2.2 (root@localhost.localdomain) (gcc version 2.7.2.3) #2
> > > > > > > >> >> SMP lun apr 12 15:51:04 CEST 1999
> > > > > > > >> >> >mapped APIC to ffffe000 (00257000)
> > > > > > > >> >> >mapped IOAPIC to ffffd000 (00258000)
> > > > > > > >> >> >Detected 200455871 Hz processor.
> > > > > > > >> >> >Console: colour VGA+ 80x25
> > > > > > > >> >> >Calibrating delay loop... 399.77 BogoMIPS
> > > > > > > >> >> >Memory: 127996k/131072k available (1040k kernel code, 420k reserved,
> > > > > > > 1568k
> > > > > > > >> >> data, 48k init)
> > > > > > > >> >> >Checking 386/387 coupling... OK, FPU using exception 16 error reporting.
> > > > > > > >> >> >Checking 'hlt' instruction... OK.
> > > > > > > >> >> >Intel Pentium with F0 0F bug - workaround enabled.
> > > > > > > >> >> >POSIX conformance testing by UNIFIX
> > > > > > > >> >> >per-CPU timeslice cutoff: 1.56 usecs.
> > > > > > > >> >> >CPU0: Intel Pentium MMX stepping 03
> > > > > > > >> >> >SMP motherboard not detected. Using dummy APIC emulation.
> > > > > > > >> >> >PCI: PCI BIOS revision 2.10 entry at 0xf04b0
> > > > > > > >> >> >PCI: Using configuration type 1
> > > > > > > >> >> >PCI: Probing PCI hardware
> > > > > > > >> >> >Linux NET4.0 for Linux 2.2
> > > > > > > >> >> >Based upon Swansea University Computer Society NET3.039
> > > > > > > >> >> >NET4: Unix domain sockets 1.0 for Linux NET4.0.
> > > > > > > >> >> >NET4: Linux TCP/IP 1.0 for NET4.0
> > > > > > > >> >> >IP Protocols: ICMP, UDP, TCP
> > > > > > > >> >> >Starting kswapd v 1.5
> > > > > > > >> >> >parport0: PC-style at 0x378 [SPP,ECP,ECPEPP,ECPPS2]
> > > > > > > >> >> >parport0: detected irq 7; use procfs to enable interrupt-driven
> > > > > > > operation.
> > > > > > > >> >> >parport0: Printer, EPSON Stylus COLOR 600
> > > > > > > >> >> >Detected PS/2 Mouse Port.
> > > > > > > >> >> >Serial driver version 4.27 with no serial options enabled
> > > > > > > >> >> >ttyS00 at 0x03f8 (irq = 4) is a 16550A
> > > > > > > >> >> >ttyS01 at 0x02f8 (irq = 3) is a 16550A
> > > > > > > >> >> >pty: 256 Unix98 ptys configured
> > > > > > > >> >> >lp0: using parport0 (polling).
> > > > > > > >> >> >apm: BIOS version 1.2 Flags 0x03 (Driver version 1.9)
> > > > > > > >> >> >Real Time Clock Driver v1.09
> > > > > > > >> >> >PIIX3: IDE controller on PCI bus 00 dev 39
> > > > > > > >> >> >PIIX3: not 100% native mode: will probe irqs later
> > > > > > > >> >> > ide0: BM-DMA at 0xe800-0xe807, BIOS settings: hda:pio, hdb:pio
> > > > > > > >> >> > ide1: BM-DMA at 0xe808-0xe80f, BIOS settings: hdc:pio, hdd:pio
> > > > > > > >> >> >hda: QUANTUM FIREBALL EL5.1A, ATA DISK drive
> > > > > > > >> >> >hdc: CDA106801ISE, ATAPI CDROM drive
> > > > > > > >> >> >ide0 at 0x1f0-0x1f7,0x3f6 on irq 14
> > > > > > > >> >> >ide1 at 0x170-0x177,0x376 on irq 15
> > > > > > > >> >> >hda: QUANTUM FIREBALL EL5.1A, 4892MB w/418kB Cache, CHS=623/255/63,
> > > > > > > (U)DMA
> > > > > > > >> >> >hdc: ATAPI 10X CD-ROM drive, 120kB Cache
> > > > > > > >> >> >Uniform CDROM driver Revision: 2.52
> > > > > > > >> >> >Floppy drive(s): fd0 is 1.44M
> > > > > > > >> >> >FDC 0 is a post-1991 82077
> > > > > > > >> >> >aha152x: processing commandline: ok
> > > > > > > >> >> >aha152x: BIOS test: passed, detected 1 controller(s)
> > > > > > > >> >> >aha152x0: vital data: PORTBASE=0x340, IRQ=11, SCSI ID=7,
> > > > > > > reconnect=enabled,
> > > > > > > >> >> parity=enabled, synchronous=disabled, delay=100, extended
> > > > > > > >> translation=disabled
> > > > > > > >> >> >aha152x: trying software interrupt, ok.
> > > > > > > >> >> >scsi0 : Adaptec 152x SCSI driver; $Revision: 1.7 $
> > > > > > > >> >> >scsi : 1 host.
> > > > > > > >> >> > Vendor: ULTIMA Model: AT3 Rev: 1.90
> > > > > > > >> >> > Type: Scanner ANSI SCSI revision: 02
> > > > > > > >> >> >Detected scsi generic sga at scsi0, channel 0, id 6, lun 0
> > > > > > > >> >> >scsi : detected total.
> > > > > > > >> >> >PPP: version 2.3.3 (demand dialling)
> > > > > > > >> >> >TCP compression code copyright 1989 Regents of the University of
> > > > > > > California
> > > > > > > >> >> >PPP line discipline registered.
> > > > > > > >> >> >Partition check:
> > > > > > > >> >> > hda: hda1 hda2 < hda5 hda6 hda7 >
> > > > > > > >> >> >VFS: Mounted root (ext2 filesystem) readonly.
> > > > > > > >> >> >Freeing unused kernel memory: 48k freed
> > > > > > > >> >> >Adding Swap: 40124k swap-space (priority -1)
> > > > > > > >> >> >Soundblaster audio driver Copyright (C) by Hannu Savolainen 1993-1996
> > > > > > > >> >> >SB 4.13 detected OK (220)
> > > > > > > >> >> >YM3812 and OPL-3 driver Copyright (C) by Hannu Savolainen, Rob Hooft
> > > > > > > >> 1993-1996
> > > > > > > >> >> >cdrom: open failed.
> > > > > > > >> >> >VFS: Disk change detected on device ide1(22,0)
> > > > > > > >> >> >tty_io.c: process 269 (gpm) used obsolete /dev/cua0 - update software to
> > > > > > > >> >> use /dev/ttyS0
> > > > > > > >> >> >
> > > > > > > >> >
> > > > > > > >

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