>
>
> 2) UMAX Astra 1200S or 1220S
>
> This model has had extremly poor support from the US support
> office lately and the company apparently initially lied about a current
> problem with the ROM. US office has decided not to fix it
> UK office is shipping upgrade roms or replacing it if you
> ship scanner.
Hi Jeffrey,
please could you tell me a bit more about it?
- What was the problem, why do you think a firmware update was necessary
- What was the response of UMAX US?
Thanks and bye
Oliver
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